Enforce GlobalProtect for Network Access. To reduce the security risk of exposing your enterprise when a user is off-premise, you can force users on endpoints running Windows 7 or Mac OS 10.9 and later releases to connect to GlobalProtect to access the network. When this feature is enabled, GlobalProtect blocks all traffic until the agent is ...Create the Palo Alto GlobalProtect Application in Duo. Log on to the Duo Admin Panel and navigate to Applications. Click Protect an Application and locate the entry for Palo Alto GlobalProtect with a protection type of "2FA with SSO hosted by Duo (Single Sign-On)" in the applications list. Click Protect to the far-right to start configuring ...GlobalProtect™ network security client for endpoints, from Palo Alto Networks ®, enables organizations to protect the mobile workforce by extending the Next-Generation Security Platform to all users, regardless of location. It secures traffic by applying the platform's capabilities to understand application use, associate the traffic with users and devices, and enforce security policies ... GlobalProtect extends NGFW protections to your mobile workforce, no matter where they are. GlobalProtect gives visibility into all traffic, users, devices and apps, and consistently enforces security policies for remote users. With GlobalProtect, mobile users have secure, direct access to sensitive data residing in the cloud and data center. Select Palo Alto Networks - GlobalProtect from results panel and then add the app. Wait a few seconds while the app is added to your tenant. Alternatively, you can also use the Enterprise App Configuration Wizard. In this wizard, you can add an application to your tenant, add users/groups to the app, assign roles, as well as walk through the ... GlobalProtect™ network security client for endpoints, from Palo Alto Networks®, enables organizations to protect the mobile workforce by extending the Next-Generation Security Platform to all users, regardless of location. It secures traffic by applying the platform’s capabilities to understand application use, associate the traffic with ... You must configure the following interfaces and zones for your GlobalProtect infrastructure: GlobalProtect portal. —Requires a Layer 3 or loopback interface for the GlobalProtect apps’ connection. If the portal and gateway are on the same firewall, they can use the same interface. The portal must be in a zone that is accessible from outside ...GlobalProtect extends NGFW protections to your mobile workforce, no matter where they are. GlobalProtect gives visibility into all traffic, users, devices and apps, and consistently enforces security policies for remote users. With GlobalProtect, mobile users have secure, direct access to sensitive data residing in the cloud and data center.Authentication to the portal is setup with Duo MFA and works as designed. The issue is that I would like to reduce the amount of authentications after the user logs in to the portal. When a user clicks on the the Horizon client HTML5 link, it opens the app page and presents another login. Our users must enter their username and password again ...GPC-17854. The GlobalProtect app does not prompt users to extend the login lifetime user session when the device wakes up from sleep or hibernation mode. GPC-18964. Fixed in GlobalProtect App 6.2.2 Addressed Issues. The GlobalProtect tunnel disconnects after 10 minutes on app versions 6.0.8 and 6.2.1, when SAML authentication is used and the ...Register the end user devices with Autopilot and create the group for the Out of Box Experience (OOBE) you are creating to deploy the GlobalProtect app. Refer to the Microsoft Windows Autopilot documentation for instructions. Create the GlobalProtect app installation package (the MSI file and the scripts) and upload it to Microsoft Intune.Palo Alto Networks' latest blog post revealed more information about the nature of CVE-2024-3400, specifically that exploiting it involves two stages chaining two flaws in the GlobalProtect feature.Fixed in GlobalProtect app 6.0.1. DNS queries for excluded domains are sent out on both the GlobalProtect app virtual adapter and the device's physical adapter when the. Split-Tunnel Option. is set to. Both Network Traffic and DNS. in the App Configurations area of the GlobalProtect portal configuration.Author: Scott Chiang, last revised 6/23/2017. PAN-OS: version 8.0.x. Okta: Okta Platform Developer Edition Background: The goal of this document is to configure SAML SSO with Okta to GlobalProtect Clientless VPNon the GlobalProtect app to initiate the connection. A new tab on the default browser of the system will open for SAML authentication. Login using the username and password to authenticate on the ldP. After end users can successfully authenticate on the ldP, click. Open GlobalProtect.To simplify the login process and improve your experience, GlobalProtect offers Connect Before Logon to allow you to establish the VPN connection to the corporate network before logging in to the Windows 10 endpoint using a Smart card, authentication service such as LDAP, RADIUS, or Security Assertion Markup Language (SAML), username/password …Set up the gateway server certificates and SSL/TLS service profile required for the GlobalProtect app to establish an SSL connection with the gateway. Define the authentication profiles and/or certificate profiles that will be used to authenticate GlobalProtect users. Add a gateway. Add. a new gateway (.Palo Alto Networks’ latest blog post revealed more information about the nature of CVE-2024-3400, specifically that exploiting it involves two stages chaining two …GlobalProtect for Windows Unified Platform connects to a GlobalProtect gateway on a Palo Alto Networks next-generation firewall allowing mobile users to benefit from the protection of enterprise security. The app automatically adapts to the end-user's location and connects the user to the optimal gateway in order to deliver the best performance for all users and their traffic, without ...A Palo Alto Network device is configured as both GlobalProtect Gateway and GlobalProtect Portal. The GlobalProtect Gateway and GlobalProtect Portal have been configured using different authentication profiles. Issue. When a GlobalProtect client connects to the Palo Alto Networks device, the device requests authentication credentials twice.Okay, so after some tinkering, a colleague found the issue. It seems that the groups had to be included in the Goup Include list in the Group mapping which wasn't present. After adding the groups against which the PA was assigning portal configuration, it now works fine. 1 person found this solution to be helpful. 09-05-2016 05:46 AM.Using the GlobalProtect App. Updated on. Mon Jan 22 23:46:42 UTC 2024. Focus. Download PDF.We would like to show you a description here but the site won't allow us. GlobalProtect extends NGFW protections to your mobile workforce, no matter where they are. GlobalProtect gives visibility into all traffic, users, devices and apps, and consistently enforces security policies for remote users. With GlobalProtect, mobile users have secure, direct access to sensitive data residing in the cloud and data center. GlobalProtect Pre-Logon Tunnel, as the name suggests, is a GlobalProtect Tunnel created between the end-point and the GlobalProtect gateway "before" the user logs in to the end-point. This article describes an issue one might encounter while deploying pre-logon configuration in Windows PCs. The pre-logon tunnel establishment workflow in Windows ...Palo Alto Networks provides support for MFA vendors through Applications content updates. ... For remote user authentication to GlobalProtect portals or gateways or for administrator authentication to the PAN-OS or Panorama web interface, you can only use MFA vendors supported through RADIUS or SAML; MFA services through vendor APIs are not ...Because the GlobalProtect service supports only one socket connection to the GlobalProtect agent and to the GUI version of the GlobalProtect app, you must either log out of the Linux operating system or the SSH session depending on the installation method used as a root user after installing the app. You must log back in to the Linux endpoint ...GlobalProtect. GlobalProtect extiende la protección característica del cortafuegos de nueva generación de Palo Alto Networks a sus trabajadores itinerantes, allí donde estén. A medida que los usuarios y las aplicaciones se aventuran más allá del perímetro tradicional de la red, el mundo que necesita proteger es cada vez más grande. Los ...Palo Alto Networks; Support; Live Community; Knowledge Base > Cookie Authentication on the Portal or Gateway. Updated on . Jan 24, 2024. Focus. Download PDF ... If the cookie expires, GlobalProtect automatically prompts the user to authenticate with the portal or gateway. When authentication is successful, the portal or gateway issues the ... Select. GlobalProtect Agent. to open the download page. Download the app. To begin the download, click the software link that corresponds to the operating system running on your computer. If you are not sure whether the operating system is 32-bit or 64-bit, ask your system administrator before you proceed. GlobalProtect is a cloud-based security platform that provides flexible, secure remote access for your hybrid workforce. It offers identity-based …Autonomous DEM Integration for User Experience Management. Starting with GlobalProtect™ app 5.2.6 with Content Release version 8393-6628 or later. You can now gain visibility into the user experience, application, and network performance in your Secure Access Service Edge (SASE) environment by integrating the Autonomous DEM (ADEM) service ...Learn how to download and install the GlobalProtect app on your Windows endpoint from a portal within your organization. Follow the steps to log in, select the app package, run the setup wizard, and complete the installation.This document describes the GlobalProtect Agent Upgrade Process. How to Upgrade - GlobalProtect Agent Upgrade Process. 365734. Created On 09/25/18 20:40 PM - Last Modified 01/16/24 21:19 PM ... Download and install the GlobalProtect Client on the Palo Alto Networks firewall.The big problem when it comes to Static IP addresses and GlobalProtect is to ensure that you get the same IP (Static IP) every time that you connect. And up until recently, a real dedicated IP address was not supported, but an IP Pool was. Inside of the following KB article, you can find a way to configure a workaround to setup the IP Pool ...GlobalProtect Best Practices, Tuning, and Resources . These are trying times that we are facing. To help keep our workforce protected and secure, there is no better time than now to know exactly how to setup and tune GlobalProtect. ... Does Palo Alto Networks plan to support it beyond 2021? A: The end of life policies are software version ...GlobalProtect extends NGFW protections to your mobile workforce, no matter where they are. GlobalProtect gives visibility into all traffic, users, devices and apps, and consistently enforces security policies for remote users. With GlobalProtect, mobile users have secure, direct access to sensitive data residing in the cloud and data center.GlobalProtect. Palo Alto Networks. Negócios. |. 6. Gratuito. Obter. GlobalProtect for Windows Unified Platform connects to a GlobalProtect gateway on a Palo Alto …In this article, learn how to configure GlobalProtect with step-by-step instructions and find links to updated articles. How to Configure GlobalProtect. 888446. Created On 09/25/18 17:27 PM - Last Modified 04/28/20 18:06 PM ... For the initial testing, Palo Alto Networks recommends configuring basic authentication. When everything has been ...Device > GlobalProtect Client. Managing the GlobalProtect App Software. Download PDF.在本文中，学习如何 GlobalProtect ... 即使全球连接客户端需要被视为本地网络的一部分，以方便路由，Palo Alto 网络不建议使用 IP 与地址池相同的子网中的 LAN 池。 内部服务器自动知道回网关发送数据包，如果源是另一个子网。 如果 GP 客户端 IP 的地址来自与子网 ...Solved: Is there any preferred/most stable GlobalProtect client release as of February 2022? Thank you. - 462965. This website uses Cookies. By clicking Accept, you agree to the storing of cookies on your device to enhance your community experience. ... Palo Alto Networks ...Configure endpoint traffic policy enforcement to block malicious inbound connections using the physical adapter on the remote endpoint and prevent users from accessing unauthorized applications or resources after the GlobalProtect tunnel is established. Enable Endpoint Traffic Policy Enforcement. Launch the Web Interface.Two-Factor Authentication. For enhanced security, you can configure the portal or gateway to use a client certificate to obtain the username and authenticate the user before granting access to the system. To authenticate the user, one of the certificate fields, such as the Subject Name field, must identify the username.Quarantine Devices Using Host Information. GlobalProtect allows you to either manually or automatically add compromised devices to a quarantine list. After you quarantine the device, you can block users from logging into the network from that device using GlobalProtect. You can also restrict traffic to a compromised device, from a … Get Started. In order for GlobalProtect™ to run, you must set up the infrastructure that allows all components to communicate. At a basic level, this means setting up the interfaces and zones to which the GlobalProtect end users connect to access the portal and the gateways to the network. Because the GlobalProtect components communicate over ... Solved: GlobalProtect Version 4.1.0-98 PAN OS 8.0.10 Login mode: on-demand Hi there, we've roll-out the GP-Software on everyone's PCs. - 223054. ... I have already spent 15 days with Palo Alto tech support to resolve Pre-Logon then On-demand but unfortunately tech support is still unable to resolve the issue. Even in my case I am losing ...GlobalProtect™ solves the security challenges introduced by roaming users by extending the same next-generation firewall-based policies that are enforced within the physical perimeter to all users, no matter where they are located. The following sections provide conceptual information about the Palo Alto Networks GlobalProtect offering and ...在我们意识到这不是0day之后，我们调查了全世界的所有Palo Alto SSL VPN，看看是否有大公司在使用易受攻击的GlobalProtect，Uber就是其中之一！根据我们的调查，Uber在全球拥有大约22台运行GlobalProtect的服务器，这里我们以vpn.awscorp.uberinternal.com为例！Palo Alto Networks; Support; Live Community; Knowledge Base; PAN-OS Web Interface Reference: Using the GlobalProtect App. Updated on . Mon Jan 22 23:43:56 UTC 2024. Focus. Download PDF. Filter Version. 9.1 ... Using the GlobalProtect App. Table of …Use the following steps to uninstall the GlobalProtect app from your Windows endpoint . Keep in mind that by uninstalling the app, you no longer have VPN access to your corporate network and your endpoint will not be protected by your company’s security policies.Use the following steps to configure a split tunnel to include or exclude traffic based on the destination domain or application process name. Before you begin: Configure a GlobalProtect gateway. Select. Network. GlobalProtect. Gateways. <gateway-config>. to modify an existing gateway or add a new one.In the context of GlobalProtect, this profile is used to specify GlobalProtect portal/gateway's "server certificate" and the SSL/TLS "protocol version range". If same interface serves as both portal and gateway, you can use the same SSL/TLS profile for both portal/gateway. ... If the server cert needs to be generated on the Palo Alto Networks ...Set Up Two-Factor Authentication. If you require strong authentication to protect sensitive assets or comply with regulatory requirements, such as PCI, SOX, or HIPAA, configure GlobalProtect to use an authentication service that uses a two-factor authentication scheme. A two-factor authentication scheme requires two things: something the end ...The GlobalProtect Credential Provider logon screen for Windows 7 and Windows 10 endpoints also displays the pre-logon connection status prior to user login, which allows end users to determine whether they can access network resources upon login. If the GlobalProtect app detects an endpoint as internal, the logon screen displays theInstructions for Installing the Palo Alto GlobalProtect VPN Client. After downloading the file, navigate to your Downloads folder and locate the .msi file. Double-click it to begin the installation. Follow the prompts given to you by the setup wizard. If a Windows Security prompt pops up, please click " Allow ".Productos de la red Palo Alto. GlobalProtect ( GP ) Agente. Procedure. ... El artículo proporciona información sobre dónde encontrar y descargar el GlobalProtect software cliente. Cómo descargar GlobalProtect desde el Portal de Atención al Cliente. 183715. Created On 12/06/19 03:10 AM - Last Modified 04/10/24 19:15 PM ...In GlobalProtect app 4.0.3 and later releases, The GlobalProtect app prioritizes the gateways assigned highest, high, and medium priority ahead of gateways assigned a low or lowest priority regardless of response time. The GlobalProtect app then appends any gateways assigned a low or lowest priority to the list of gateways.If you are using Prisma Access in a FedRAMP environment, you must use the FIPS-certified version of GlobalProtect, which is version of 5.1.4. If you change the default GlobalProtect version from 5.1.4, you cannot select version 5.1.4 from the Panorama UI and must open a Support case with Palo Alto Networks Technical Support to add it back.A Palo Alto Network device is configured as both GlobalProtect Gateway and GlobalProtect Portal. The GlobalProtect Gateway and GlobalProtect Portal have been configured using different authentication profiles. Issue. When a GlobalProtect client connects to the Palo Alto Networks device, the device requests authentication credentials twice.GlobalProtect License; GlobalProtect Agent 5.1.1; Procedure Steps from GlobalProtect Agent: To confirm which protocol is currently in use within the Agent, navigate to the Agent and click on the Tray icon in the top right corner as shown below. Next, choose settings from the dropdown listThe GlobalProtect app software runs on endpoints and enables access to your network resources through the GlobalProtect portals and gateways that you have deployed. The GlobalProtect app for Windows and macOS endpoints is deployed from the GlobalProtect portal. You can configure the behavior of the app—for example, which tabs the users can ...Jan 11, 2024. Remote access VPN has been an enterprise network staple for years, and for many people, the phrases "remote access" and "VPN" are synonymous. However, enterprises are rapidly adopting cloud applications that are changing the requirements for security and networking. Network and security teams are asking about how to secure ...Read about the new features added to GlobalProtect App 5.0.4, including updates to help with Tunnel Preservation After Logoff, Automatic Launch for Captive Portal Page, Landscape Mode Support on iPads, Support for Preferred Gateways, and more. Learn more about how GlobalProtect 5.0.4 can help you maintain a positive security posture.Download and install the GlobalProtect app for Android endpoints on your Chromebook. Open the Google Play Store app. Search for. GlobalProtect App. . Click the GlobalProtect app icon. Click. INSTALL. , and then follow the on …Set up the gateway server certificates and SSL/TLS service profile required for the GlobalProtect app to establish an SSL connection with the gateway. Define the authentication profiles and/or certificate profiles that will be used to authenticate GlobalProtect users. Add a gateway. Add. a new gateway (.Description. GPC-19499. On Linux endpoints, the Firefox browser stops working when you try to connect the GlobalProtect app with the SAML default browser. GPC-17099. Fixed in GlobalProtect app 6.1.2. When the GlobalProtect app for Windows is upgraded to version 6.1.1, devices with Driver Verifier enabled and configured to monitor the PAN ...GlobalProtect License; GlobalProtect Agent 5.1.1; Procedure Steps from GlobalProtect Agent: To confirm which protocol is currently in use within the Agent, navigate to the Agent and click on the Tray icon in the top right corner as shown below. Next, choose settings from the dropdown listjdoherty1103. L1 Bithead. Options. 09-24-2020 10:31 AM. We are having an issue where Global Protect VPN on Windows 10 is disconnecting after 4 hours while it is still active. We have the inactivity logout set to 4 hours. Our Macs aren't having any issues. The HIP log on both the mac and windows machines shows the check running successfully ...Palo Alto Networks customers receive protections from and mitigations for CVE-2024-3400 and malware used in post-exploitation activity in the following ways: Customers with a Threat Prevention subscription can block attacks for this vulnerability using Threat ID 95187 , 95189 and 95191 (available in Applications and Threats content …Don't expect a wealth of features. We implemented Palo Alto's Global Protect VPN at work, last summer. It's been a living hell ever since and we were also compromised in a cyber attack. Stay away from Palo Alto and Global Protect, it's the most atrocious VPN solution I have ever worked with and it has ruined my career.Palo Alto Networks; Support; Live Community; Knowledge Base > GlobalProtect Cryptography References. Updated on . Wed Jan 24 00:24:32 UTC 2024. Focus. Download PDF ... Cipher Exchange Between the GlobalProtect App and Gateway. Next. Reference: GlobalProtect App Cryptographic Functions. GlobalProtect Cryptography References.Palo Alto Networks is not aware of any malicious exploitation of this issue. Weakness Type. CWE-807: Reliance on Untrusted Inputs in a Security Decision. Solution. This issue is fixed in GlobalProtect app 5.1.12, GlobalProtect app 5.2.13, GlobalProtect app 6.0.5, GlobalProtect app 6.1.1, and all later GlobalProtect app versions. AcknowledgmentsPAN-OS. PAN-OS Web Interface Reference. GlobalProtect. Objects > GlobalProtect > HIP Profiles. Download PDF. Define the GlobalProtect Agent Configurations. After a GlobalProtect user connects to the portal and is authenticated by the GlobalProtect portal, the portal sends the agent configuration to the app, based on the settings you define. If you have different roles for users or groups that need specific configurations, you can create a separate ... jdoherty1103. L1 Bithead. Options. 09-24-2020 10:31 AM. We are having an issue where Global Protect VPN on Windows 10 is disconnecting after 4 hours while it is still active. We have the inactivity logout set to 4 hours. Our Macs aren't having any issues. The HIP log on both the mac and windows machines shows the check running successfully ...Palo Alto Networks; Support; Live Community; Knowledge Base > Uninstall the GlobalProtect App for macOS. Updated on . Fri Sep 01 00:47:43 UTC 2023. Focus. Download PDF ... install the GlobalProtect software package, and then launch the GlobalProtect Installer. The GlobalProtect Installer prompts you to select the .VM-Series Firewall for NSX-V Deployment Checklist. Install the VMware NSX Plugin. Register the VM-Series Firewall as a Service on the NSX-V Manager. Enable Communication Between the NSX-V Manager and Panorama. Create Template (s), Template Stack (s), and Device Group (s) on Panorama. Create the Service Definitions …Palo Alto Networks; Support; Live Community; Knowledge Base > GlobalProtect — Customize App Settings. Updated on . Tue Apr 16 21:19:27 UTC 2024. ... users must manually launch the app to connect to GlobalProtect if the connection is terminated for any reason. The benefit of this option is that you can allow users to specify a new password ...GlobalProtect. GlobalProtect extiende la protección característica del cortafuegos de nueva generación de Palo Alto Networks a sus trabajadores itinerantes, allí donde estén. A medida que los usuarios y las aplicaciones se aventuran más allá del perímetro tradicional de la red, el mundo que necesita proteger es cada vez más grande. Los ...在本文中，学习如何 GlobalProtect ... 即使全球连接客户端需要被视为本地网络的一部分，以方便路由，Palo Alto 网络不建议使用 IP 与地址池相同的子网中的 LAN 池。 内部服务器自动知道回网关发送数据包，如果源是另一个子网。 如果 GP 客户端 IP 的地址来自与子网 ...Should I be concerned? in GlobalProtect Discussions 04-04-2024; Global Protect users are unable to access SQL database which hosted in Azure in GlobalProtect Discussions 04-03-2024; How to Internalize Palo Alto Global Protect? in GlobalProtect Discussions 03-20-2024; Global Protect Disconnects Frequently in GlobalProtect Discussions 03-20-2024
Go to Network > GlobalProtect > Gateways > Click on "Remote Users": Under User Information - GlobalProtect Gateway (Current User), a list of the users currently connected will be displayed: Previous Users can be viewed by selecting the Previous User tab: On the CLI: Use the following command: > show global-protect-gateway current-user. Senior regional orchestra
The following table lists cipher suites for GlobalProtect™ supported on firewalls running a PAN-OS® 10.1 release in normal (non-FIPS-CC) operational mode. If your firewall is running in FIPS-CC mode, see the list of PAN-OS 10.1 Cipher Suites Supported in FIPS-CC Mode. GlobalProtect App/Agent—SSL tunnels and SSL connections to gateway and ...GlobalProtect Best Practices, Tuning, and Resources . These are trying times that we are facing. To help keep our workforce protected and secure, there is no better time than now to know exactly how to setup and tune GlobalProtect. ... Does Palo Alto Networks plan to support it beyond 2021? A: The end of life policies are software version ...GlobalProtect is more than a VPN. It provides flexible, secure remote access for all users everywhere.When the GlobalProtect app is installed on macOS endpoints for the first time and client certificate authentication is enabled on the portal or gateway, the Keychain Pop-Up prompt appears, prompting users to enter their password so that GlobalProtect can access and use client certificates from the login keychain.There seems to be a bit of an issue connecting to Globalprotect after our windows machines have the latest microsoft cumulative updates, KB5018410 (windows 10) and KB5018418 (windows 11). Looking in reddit it looks like other users are seeing the same problem as well, anyone got any ideas on how to ...In this case, you might want to create a HIP notification message for users who match the HIP profile, and tell them that they need to install the software (and, optionally, providing a link to the file share where they can access the installer for the corresponding software). You create a HIP profile that matches if those same applications are ...Solved: GlobalProtect Version 4.1.0-98 PAN OS 8.0.10 Login mode: on-demand Hi there, we've roll-out the GP-Software on everyone's PCs. - 223054. ... I have already spent 15 days with Palo Alto tech support to resolve Pre-Logon then On-demand but unfortunately tech support is still unable to resolve the issue. Even in my case I am losing ...However either the user needs to refresh the connection, or if you wait long enough GlobalProtect will auto refresh before it displays as connected. The system logs look like the following; <user logs into Windows, before pre-logon tunnel>. 1 globalprotectportal-auth-succ Portal user authentication succeeded. User name: xxxx.GlobalProtect License; GlobalProtect Agent 5.1.1; Procedure Steps from GlobalProtect Agent: To confirm which protocol is currently in use within the Agent, navigate to the Agent and click on the Tray icon in the top right corner as shown below. Next, choose settings from the dropdown listThe GlobalProtect components require valid SSL/TLS certificates to establish connections. The best practices include using a well-known, third-party CA for the portal server certificate, using a CA certificate to generate gateway certificates, optionally using client certificates for mutual authentication, and using machine certificates for pre-logon access.GlobalProtect extends NGFW protections to your mobile workforce, no matter where they are. GlobalProtect gives visibility into all traffic, users, devices and apps, and consistently enforces security policies for remote users. With GlobalProtect, mobile users have secure, direct access to sensitive data residing in the cloud and data center.Prisma Access. GlobalProtect allows you to secure mobile users' access to all applications, ports, and protocols, and to get consistent security whether the user is inside or outside your network. When you secure mobile users using GlobalProtect, you will need to define the settings to configure the portal and gateways in the cloud.Use the following steps to view or collect GlobalProtect logs: From the status panel, open the settings dialog ( ). drop-down. type. viewing logs. to send to your GlobalProtect administrator for troubleshooting. View details about remote end user issues in the GlobalProtect app logs..